The Backup Training Corporation

Crisis Negotiations (8-hour course) Instructed by Captain Steve Taylor

You roll on a call. You are first to arrive at the scene. You are it! The first few critical moments and the decisions you make directly affect the outcome of the situation.

This course includes information on crisis negotiations, hostage/barricade incidents, responsibilities for first responders, verbal tactics, suspect behavior, and SWAT expectations.

How will you maintain control of the situation?

Because of the sensitivity of the information provided in this course, it will only be available to certified law enforcement officers.

Capt. Steve Taylor is field operations captain for the Tracy Police Department in Tracy, California. He was a member of the Los Angeles Police Department (LAPD) for twenty-three years prior to accepting his position in Tracy in 1995. In addition to his current position, Captain Taylor has been a patrol officer and a sergeant where he worked patrol, vice, and narcotics. He was a member of the LAPD Special Weapons and Tactics (SWAT) team for eight years in the role of sniper and crisis negotiator. During that time, he was involved in SWAT team preparations for the 1984 Olympics.

Captain Taylor has been a trainer for numerous municipal and federal law enforcement agencies, California's Peace Officer Standards and Training (POST) Supervisor School and a SWAT team Commanders Course. His training addresses such topics as crisis negotiations for the first responder, search warrant service, command and control for police supervisors, rapid deployment, and narcotics. He holds a bachelor's degree in Public Administration and is currently pursuing a master's degree in Educational Leadership. He is a graduate of the FBI National Academy and California's POST Command College. He has been in law enforcement since 1972.

I. What is Crisis Negotiation for a First Responder?

Crisis Negotiation for First Responders
A Historical Perspective
1. The Texas Tower Massacre
Situational Trends
1. Common Misconceptions About Suicide
Developing a Preliminary Plan
Training for First Responders

II. First Responder Objectives

Controlling the Chaos
Gathering Intelligence
Witnesses and Victims
You as a Hostage
Physical Tactics
Developing a Plan
Tactical Response: The "four C's"
Dealing with the Media

III. Subject Behavior

Forms of Communication
Verbal tactics
Communication Do's and Don't's
Expect the Unexpected
Getting Started

IV. Subject Behavior

Assessing the Subject's Motivation, Commitment and Capabilities
Subject Demands
Establishing Rapport
The Use of Questions
What if's and How to's
Indicators of Progress
Exiting the Location

V. LSD

History of LSD
Manufacture & Distribution of LSD
Effects of LSD

VI. SWAT Expectations

When the SWAT Team Arrives
The Debrief

Testimonials - Add Your Comments

"Honestly, The Backup has provided me with the best training value I've ever encountered as a police administrator. There is nowhere else that I'm aware of where an officer can receive the diversity of training (all with POST Academy Level accreditation in Missouri) at the minimal financial outlay as at The Backup. With the ever-increasing strain on our training dollar, this value should not be ignored. I sincerely thank you."

Thomas A. McClain, Chief of Police
Willard PD
Willard, MO

"I was happily surprised to see the quality of the course. This is the first course I have taken from your company, but it will not be the last. The quality and content were great. I found the material easy to understand and the layout was easy to follow. The blending of reading with voice-over and articles to illustrate the points made this course a pleasure to complete."

John Moisa
Lynchburg Police Department
Lynchburg, VA
Crisis Negotiations Course

"An excellent course. This class has given me new tools to put in my toolbox to deal with situations, not only in critical incidents, but in everyday work. Thank you for an excellent class."

Christ Kinley
Clovis Police Department
Clovis, NM
Crisis Negotiations Course

"Excellent material and user friendly."

Timothy Keyoskey
Waterford PD
Waterford, NY
Crisis Negotiations Course

"I felt that the entire course was phenomenal. I especially like the video sections because they provided a source of feedback to individual responses... The information was presented in a clear and concise manner and found it very easy to use and reference. My overall opinion is that it is a phenomenal course, and is very pertinent to my job duties. I look forward to honing my skills using this information."

Military Policeman Daniel Davenport
Ft. McPherson Military Police Department
Ft. McPherson, GA
Crisis Negotiations Course

"I have enjoyed this course and learned a great deal. This course, as with the other I have taken (Gang Training) is something that can be referred to over and over again, learning more and more concerning the subject. Also, I have really enjoyed the Resource Room. I look forward to taking future courses."

Security Officer Vearl Beckham
Dynamic Security
Huntsville, AL
Crisis Negotiations Course

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